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ALC  SERVICE ITEM  SERVICE ONSITE
Part Number: RENT-AVANSIA
Order Number: 78200118

SERVICE RENTING ONLY CARD PRINTER AVANSIA PER MONTH WITH 36 MONTHS CONTRACT INCLUDE SERVICE MANTENANCE LOCATION PUTRAJAYA

RENT MODEL :
AVANSIA BASIC (AV1H0000BD AVANSIA EXPERT DUPLEX BASIC BLACK WITHOUT OPTION USB AND ETHERNET 600DPI OVER EDGE CR80 64MB MEMORY DYE-SUBLIMATION RETRANSFER)

- Print Resolution: 600dpi
- Interface: USB 2.0 and Ethernet
- Duration: Three (3) years
- Location: Putrajaya
- Include one-time installation & user training at Putrajaya

Warranty: Three (3) years Matica standard warranty against hardware manufacturing defects only
subject to Evolis diagnostic and approval (excluding wear & tear items such as heater roller).
The warranty does NOT cover damage caused by human factors, accident, misuse of the product, unauthorized alternation to or change of parts or components of the product, act of God or problems cause by power supply surge.
*Attention: Warranty void if use of non-Evolis brand ribbon and retransfer film.

Support: Three (3) years as below:
- 1st Level: Phone support
- 2nd Level: Next business day on-site support after phone support cannot solve the issue.
- Operating Hours: 9.30am – 5.30pm (Mon - Fri) excluding public holiday.
- Phone support: Unlimited.
- On-site support: Allowable up to 5 times on-site support per year. Additional on-site support will be charge separately, if required.