Hotel Digitalization >> Food Reviewer Solution

Food Reviewer Solution

Banner to show tag at buffet.

Introduction

AGen Food Reviewer Solution is a feedback software designed specifically for kitchen management. It helps restaurants collect and analyze customer feedback focused solely on the food. It goes beyond traditional pen-and-paper surveys by offering diners a convenient, digital way to share their thoughts after tasting a specific dish.

This feedback is especially valuable for kitchens with multiple chefs. It enables chef leaders to understand each chef’s individual strengths — including taste consistency, food presentation, and overall food quality.

Scan to feedback photo.

Benefits of Using Food Reviewer Software

Precision feedback: With the Edikio food tag solution, you can zoom into feedback for individual dishes. No more unclear general comments — now you know exactly which dish needs improvement.

Collects more feedback: Digital surveys are more convenient for diners, resulting in a higher response rate.

Gets real-time feedback: See reviews instantly and address issues on the spot.

Analyzes feedback: AGen software identifies trends and patterns so you clearly understand customer comments.

Improves operations: Customer insights help enhance food quality and kitchen performance.

Boosts teamwork: Positive feedback motivates chefs and helps maintain consistency.

Investigate root cause: Negative feedback helps identify whether issues are due to raw materials or chef performance.

Gridview to show feedback listing

How to Implement It?

Use the Edikio printer to produce your food tags and display them beside each dish.

Prepare 10–20 duplicate tags for each dish and place them near the food counter.

Encourage diners to bring the tag to their table while eating.

Let them scan the QR code to leave feedback instantly.

Offer small rewards after they complete a certain number of reviews.

Chef leaders can then review individual dish results and take improvement actions.