Article ID: 412

evolis certify repair center in Malaysia for better after sales support on primacy and zenius printer

Evolis card printer Customer service and repair center in Malaysia

ALC-TECH (M) SDN BHD Providing an exceptional customer experience is the top priority of the Evolis Services team. We are ready through our professional engineers and technical team to provide high quality support and service. Certify by Evolis, ALC now ready to repair locally any of your evolis range of printer.

A global network of certified distributors for level-one support
Evolis repair centers are certified distributors trained on all aspects of Evolis solutions. We provide immediate support and troubleshoot almost any issues. Located in Malaysia, we offer a nation wide coverage for level-one support in the language of the user.

An efficient support escalation process
Should any need arise to escalate issues, our level-two technicians are dedicated to support Evolis card in each of regional offices.

Additionally, software and hardware engineering and manufacturing resources are co-located with the Evolis service team in our headquarters. This proximity ensures that all level-three customer concerns are addressed in an efficient, comprehensive, and timely manner.

by: sharonchan

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