ALC >> MAINTENANCE

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ALC  MAINTENANCE SERVICE  MAINTENANCE
Part Number: MCGOLDCONTRACT
Order Number: 62600022

ACARE MAINTENANCE ONSITE SERVICE BARCODE MOBILE COMPUTER FOR 12 MONTHS PERIOD INCLUDE MAIN UNIT WARRANTY CLAIM AS WELL AS ACCIDENTALLY DAMAGE EXCLUDE ACCESSORIES

Introduction
ALC service team offer to the market the office hour maintenance service which include onsite and inhouse support for our customer on the device they purchase from us. The maintenace service include over the phone support on the device troubleshooting. it also cover together with normal wear and tear, accidental damages, styluse, handstraps and screen protectors (as applicable) as well as accessories. We offer end user technical support, attend, troubleshoot and escalate reported issues to manufacturer if any problem not able to solve by ALC team. Vendor management includes escalations, supports, repair and to request approvals for hardware and component replacements subject to manufacturer's warranty coverage.

Feature
* All labour
* Pickup and return services
* 24 hour call back response
* 48 hour onsite response
* Mon to Fri, 8.30 am to 5.30pm
* Helpdesk support and management services.

This Product is Discontinued Replacement Item: 62600052 - ACARE MAINTENANCE SERVICE BARCODE MOBILE COMPUTER FOR 12 MONTHS PERIOD ONLINE AND CALL IN SUPPORT FOR INHOUSE AND ONSITE SUPPORT INCLUDING MAIN UNIT AND ACCESSORIES