In maintenance onsite service, ALC maintenance team will offer you “visit customer premises” onsite service. Today AIDC devices most of devices* come with a minimum 12 months manufacturer warranty, however this warranty does not include the technician onsite service cost, does not include the temporary replacement loan unit, does not include the staff retraining service, and the most important is it also does not include the periodic maintenance and cleaning service on the product. In order to make sure our customers have uninterrupted service, ALC onsite maintenance team gives you this trouble free solution. You purchase the device and you get the worry free usage of the device you purchase. Leave all the hassle and worry to our maintenance service team.
Respond time within 2 working days.
Repairing printer turnaround time within 4 working days else replace with temporary loan unit.
Spare parts replacement for free for any manufacturing defect component.
Discount from printer’s spare parts replacement and consumable.
Mininum times preventive onsite service.
Maintenance contract exclude:- Human mishandling.

You buy the printer, we take care your printer.

Free of problem

Better ROI

Quick response

Spare unit

Non Stop running

Priority response