Onsite response time within 2 working days. Repairing and Supporting Vision Inspection system. Spare Parts replacement with 3% Discount from spare parts replacement and consumable. Up to 4 times PREVENTIVE onsite service. our support cover basic onsite support with quarterly visit. Site visit maximum 8 hours per day, and maximum at 4 trips per month. Maintenance will be carry on at Office hours from Monday to Friday. At the same time, ALC will offer Process improvement and system upgrade (hardware and software) recommendation during the site visit if possible. The maintenance will also offer base on customer demand up to maximum 2 courses/year of customer existing system. And visit report for the maintenance item will be send to customer after the periodically visit. Adhoc Remote Support during Office hours.  Adhoc Site Support during Office hours

Free of problem

Better ROI

Quick response

Non Stop running

Priority response
Maintenance system for optimal level of performance
Yield Sustainment
Increase skill of customer's staff