Software maintenance is always the option for most of the customer for certain software operation. Unknown problem may happen from time to time especially when the software is running at the background most of the time. Multi connection between software, multi user login, integration, windows Operating system update and so on is the most causes of the software malfunction. ALC group is trying our very best to support our existing customer with the most ability we can for the device sold by us. Anyway it required maintenance for the staff of the company to implement this supporting task. In the situation customer problem not able to solve via online, onsite support charges apply.

Remote Desktop Troubleshooting

Reinstallation of software is required (Exclude license Key).