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Article ID: 1135

Product End of Life (EOL) Announcement

17/May/2021

Product End of Life (EOL) Announcement

Ivanti TE for iOS and Avalanche On Demand (AOD)

Dear Ivanti Wavelink Partner,

This letter is to inform you that Ivanti Wavelink plans to execute End of Life (EOL) for the following two products, with the last order date of May 31st, 2021:
  • Ivanti TE for iOS End of Life
  • Ivanti Avalanche on Demand (AOD) products.
Ivanti TE for iOS End of Life

The market for Terminal Emulation on Smart Devices is evolving, and Ivanti Velocity, powered by Wavelink is making it easy for customers to add iOS devices to their deployments.

With this shift in the mobile operating systems landscape, Ivanti will end sales and development of Terminal Emulation 2.0, and prior, for iOS devices as of May 31st, 2021.

Existing customers for these products will still receive support for 1 year, until May 31st, 2022. This announcement follows the similar announcement for the Android TE 2.0 product last year. It should be noted that this does not impact Ivanti Velocity.

Terminal Emulation SKU status

No SKUs are discontinued as they are shared with other products, however, the ability to register licenses will be removed effective May 31st, 2021. To register new licenses, partners or customers will need to contact Ivanti support either via phone or log a ticket via our Success Portal and request a callback from support.

Ivanti Avalanche on Demand (AOD) products
In response to the recent acquisition of MobileIron, Ivanti is announcing the End of Life for Avalanche On Demand (AOD). The ability to purchase will end on the effective date of this announcement, with a maximum term of 1 year. The services will be shut off on May 31st, 2022, and customer care for this service will also cease on this date. Customers should make efforts to move their devices to one of our other mobile device management services before the service end date.

Migration Path
  • Customers with devices running Windows Mobile or Windows CE can move to Avalanche on premise for continued support.
  • Customers with devices running AOSP Android devices (ie, not Android Enterprise) can move to Avalanche on premise or Ivanti UEM Cloud.
  • Customers with Android for Enterprise devices can move to Ivanti UEM Cloud.
  • Customers with Apple iOS devices can move to Ivanti UEM Cloud.
Last Order, Registration, and Support Dates
  • Last Order Date: May 31, 2021
  • Last License Registration Date: May 31, 2021
  • Cloud Services Shut Down Date: May 31, 2022
  • End of Customer Care: May 31, 2022
For more details visit our web page. For Frequently Asked Questions (FAQS) on TE for iOS, please visit here. For FAQS on AOD, please visit here.

For additional information contact Alex Evans in Ivanti Product Management 

Thank you,
Ivanti Wavelink Product Team



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by: fatihah
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